Privacy Policy
Who we are
This website is operated by Joanna Southwell.
Our website address is: https://joannasouthwell.com
If you have any questions about this policy or how your data is handled, you can contact us at:
hello@joannasouthwell.com
What personal data we collect and why
Contact forms and enquiries
When you submit an enquiry through the website contact form, we collect the information you choose to provide (such as your name, email address and message).
This information is used only to respond to your enquiry and communicate with you about working together.
Email subscriptions
If you choose to join the newsletter, your email address will be collected and stored by a third-party email service provider (currently Substack).
Your data is handled in accordance with that provider’s privacy policy, and you can unsubscribe at any time.
Cookies
This website uses cookies to improve functionality and understand how visitors use the site. Cookies may be used to:
- Remember basic preferences
- Understand website traffic and performance
- Support embedded content (such as video, social media or newsletter tools
You can disable cookies through your browser settings at any time.
Embedded content from other websites
Pages on this site may include embedded content (for example: videos, social media feeds, or newsletter sign-up forms).
Embedded content behaves in the same way as if you visited the other website directly. These third-party sites may:
- Collect data about you
- Use cookies
- Track your interaction with their content
We recommend reviewing their individual privacy policies for more information.
Who we share your data with
We do not sell, rent or trade your personal data.
Your information may be processed by trusted third-party services only where necessary to operate the website or communicate with you (for example: website hosting, email delivery, or spam protection).
How long we retain your data
We keep personal data only for as long as necessary to:
- Respond to enquiries
- Maintain business records
- Comply with legal or regulatory obligations
You may request deletion of your data at any time, unless we are legally required to retain it.
Our rights over your data
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent to marketing communications at any time
To make a request, please contact hello@joannasouthwell.com.
Where your data is sent
Visitor messages and form submissions may be checked through automated spam detection services to protect the website from misuse.
Changes to this policy
This privacy policy may be updated from time to time to reflect changes in the website, services or legal requirements.
The latest version will always be available on this page.